Damien McCoy

Webex Teams Transforms the Work Culture at Cisco The Right Tool for the Job Collaboration and communication are the pinnacle of efficient organizations; IT departments are no exception. So, in 2001, Cisco IT started on a journey to enhance and enable the way our teams work together. With 140,000 peo…

Keeping Up With User Expectations IT departments today are well aware that the applications they provide to their users need to keep up with the latest trends – in terms of functionality, ease-of-use and design. In the era of mobile apps and shadow IT, the dangers of not keeping up are apparent. You…

Creating Magic Moments to Transform the Workplace Do you remember the days when email was the only way to communicate with your co-workers? Who would have ever thought of instant messaging, text or video conferencing? Well, the workplace has definitely changed and in a recent blog Create Magic Momen…

In this digital age, we have so many amazing tools, apps, and devices available to us that help us and our teams create, share, and collaborate. But despite all the technology available to me, I still keep a pencil on my desk. As a Product Manager, I keep a pencil for a few reasons. Firstly, it remi…

Voltaire wrote ‘Perfect is the enemy of the good.’ Today, we say ‘Done is better than perfect.’ As a product manager, I take a ‘done over perfect’ approach to ensure that our teams deliver products to our customers in a timely manner. We do not delay by trying to reach an unattainable state of…

Team collaboration. Sounds redundant. Isn’t collaboration inherently about teams working together? Isn’t every team interaction about getting things done? Collaboration has always connected us. At Cisco, we’ve been building apps to help people collaborate for quite a while. Cisco Jabber and Webex Me…